T-Mobile

T-Mobile Kontakt Informationen

Adresse: Südtiroler Pl. 13/5, 5020 Salzburg, Österreich

Telefonnummer: 0676 2000

Webseite

Stadt: Salzburg

Postleitzahl: 5020

Öffnungszeiten

Montag: 09:00–19:00 Uhr
Dienstag: 09:00–19:00 Uhr
Mittwoch: 09:00–19:00 Uhr
Donnerstag: 09:00–19:00 Uhr
Freitag: 09:00–19:00 Uhr
Samstag: 09:00–18:00 Uhr
Sonntag: Geschlossen

Informationen Aktualisieren

ähnliche suchanfragen: t mobile handys, t mobile shop, t mobile serviceline, t mobile kontakt, t mobile telefonnummer, t-mobile rechnung, t mobile internet, t-mobile hotline

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Bewertungen

Freundlicher Service, leider manchmal längere Wartezeiten.

 vor 7 jahren (07-11-2017)

gute Kunden Beratung

 vor 9 jahren (03-04-2016)

Gut.

 vor 9 jahren (29-04-2016)

First, I will say that most of the people who work here (I've interacted with about 5) are fairly nice and speak English well.  This was helpful for me as an expat living here.  
The quality of customer service provided is VERY poor.  I had a t-mobile SIM card and month-by-month pre-paid plan (not a contract since I won't be here for 2+ years) and went to the store to have them help me understand how it works when it was time to renew or "top up" after the first month ran out.  I purchased a "gutschein" (credit basically) for the next month and asked when I could apply it to my account- if I needed to wait until the first month was completely over or if i could add it a few days earlier so I don't have a lapse in service.  I was told I could just add it then (a few days early) and there would be no issue.  So, i did this, and sure enough a few days later I got a text message telling me I didn't have any more credit on my account (15 Euros down the drain... and actually i also did this for my husband's so it was 30 Euros).  When I came back to ask them about this they said there's nothing they can do and that they're sorry if they gave me misinformation but it's out of their control.  I asked if I could speak with a manager and they said none were available. I came back three times and this was the response each time. I also called T-Mobile 2 different times regarding this and no one seemed interested in helping me.  
The plan also is not very good compared to the competition.  You can't use the data outside of Austria... I soon found out many of the competitors do allow you to use the data (at least some of it if not all) when traveling to other European countries.   Needless to say after this terrible customer service experience I went with another company (Hofer).  Stay away from T-Mobile in Austria. It's such as shame since they are known for having pretty good customer service in the US.

 vor 7 jahren (26-04-2018)

점원은 무뚝뚝함. 그러나 퉁명스럽진 않다. 이곳이 별 2개인 이유는 그냥 t-mobile의 느린 lte속도 때문. 도대체 이 속도로 어떻게 10기가를 쓰라는 건지 의문스럽다. 더욱이 건물 안에 들어가면 거의 연결 안되는 수준. 

 vor 8 jahren (01-06-2017)

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